Shipping policy
Order processing
Orders are processed within 1-3 business days of payment confirmation. Once processed, you will receive a confirmation email with your tracking number.
Delivery times
The estimated delivery time is 7-12 business days from shipping confirmation.
Delivery times are estimates and may vary due to reasons beyond Everty's control, such as customs checks, public holidays or exceptional circumstances. In certain areas or special circumstances, delivery may take longer than stated.
Order tracking
Once your order has shipped, you will receive an email with your tracking number so you can follow your parcel at any time. If you have not received your tracking number within 5 business days of shipping confirmation, contact us at info@everty.co.
International shipping
Our products are shipped from international warehouses. Transit times may be affected by customs procedures. Everty is not responsible for delays caused by customs processing.
Any duties or import charges are the responsibility of the customer.
Order not received
If your order has not arrived within the maximum estimated delivery time, contact us at info@everty.co with your order number. We will offer you a solution within 48 business hours.
Damaged or incorrect order
If you receive a damaged product or a different product from the one you ordered, contact us at info@everty.co as soon as possible, ideally within 48 hours of delivery, with photos attached. We will fix it at no extra cost.
Contact
📧 info@everty.co
We reply within 24 hours on business days.